Frequently Asked Questions
Frequently
Asked
Questions
Simply click on a question to expand the answer.
What is a clinical assessment?
The purpose our clinical assessment is to give a mental health provider a complete picture of your emotional state. To do this, the Greenwoods therapist will meet with you individually and ask you a series of questions. The goal is to get to know you as well as possible and truly listen. We do our best to understand the factors contributing to whatever it is you’re struggling with. We then use this information to refer you to a mental health therapist that can meet your needs.
The results of this assessment are always kept confidential and only shared with the mental health therapist you are referred to.
What if I don’t feel a connection with the counselor you recommend?
We feel that the “fit” between client and therapist is the most important part of the therapeutic process, which means we want you to feel comfortable with the therapist we recommend. We will provide you with a list of two to three mental health therapists that we feel are a good fit for you. We encourage you to call Greenwoods back at any time if you would like additional recommendations.
What if I can't afford to pay for counseling?
Greenwoods offers financial assistance to eligible clients who cannot afford the full cost of counseling. Here’s how it works:
If you qualify for our financial aid program, Greenwoods contributes $40 toward each counseling session. You and your provider then agree on what you’ll pay out of pocket. Our network providers typically charge $20–$40 per session, which is what you’d contribute as your share. This shared-cost model means Greenwoods, you, and your provider are all investing in your mental health care. Financial aid eligibility is based on financial need and requirements outlined in our financial aid application.
Can I get counseling near the town I live in?
We will do our best to match you with a counselor close to where you live or work. Greenwoods maintains a network of professionals in Litchfield County and the surrounding communities. We will not always be able to find a professional close to where you live or work because we want to ensure your clinical needs are the priority. Meaning, finding the right counselor that can treat your specific needs and personality is very important to the therapeutic process. Therefore, we will always match you first with someone who can meet your clinical needs and then narrow that search by finding a therapist as close to your home or work as possible.
Do mental health providers have different specialties like medical practitioners do?
Yes. Just like a medical doctor specializes in pediatrics, cardiology, or orthopedics, mental health providers specialize in different emotional or psychological disorders. Usually a mental health counselor will have one to three specialties such as depression, addiction, or trauma. Also, counselors will usually prefer to work with certain populations like children, adults, families, or the elderly.
How do you match people up with counselors?
The Greenwoods clinician will first match you based on your clinical needs. For example, if your most significant concern is with your family or significant other, we will first match you to a therapist that specializes in families and relationships, such as a Licensed Marriage and Family Therapist. We will then narrow our search to therapist that accept your insurance or are willing to work with your financial situation. Finally, we try to match based on location so that getting to counseling on a regular basis is not burdensome. Our goal is to connect you with the best therapist to meet your needs and to reduce as many barriers as possible so you can participate in treatment for as long as is necessary.
Will I be charged for the clinical assessment at Greenwoods?
We accept private insurance and all forms of Medicaid (HUSKY). However, if you do not have insurance and cannot afford to pay you can still receive services from Greenwoods. Please make us aware of your financial situation when making your appointment and we will work with you to address your financial needs.
We will request a copy of your insurance card at the time of your visit. We will use this to bill for the evaluation and, more importantly, to assist us in making the appropriate referral.
Where do I go for my assessment?
All of our appointments are held at the Greenwoods offices in Litchfield:
25 South Street
Litchfield CT, 06759
(In the back of St. Michael’s Church)
100 Migeon Avenue
Torrington CT 06790
