Privacy Policy

By using our website and online services, you are agreeing to be bound by the terms of this Privacy Policy. Please read this policy carefully before using our site. 

ABOUT THIS POLICY 

This Website Privacy Policy describes how Greenwoods Counseling & Referrals, Inc. collects, uses, and protects information gathered through our website (greenwoodsreferrals.org). It applies to all visitors, regardless of whether you are a current client, prospective client, or general visitor. 

If you are a current or prospective client of Greenwoods Counseling & Referrals, Inc., this policy works alongside — but does not replace — our Notice of Privacy Practices, which governs how we handle your protected health information under HIPAA. We encourage you to review both documents. Our Notice of Privacy Practices is available on our website and at our offices. 

INFORMATION WE COLLECT 

We collect information in two ways: information you provide directly (such as through a contact form or intake inquiry) and information collected automatically when you visit our site. 

Information You Provide. When you submit a contact form, appointment request, or intake inquiry, we may collect your name, contact information, and the reason you are reaching out. This information is used solely to respond to your inquiry and connect you with our services. It is handled with care and accessed only by authorized staff. 

Automatically Collected Information. When you visit our website, certain technical information is collected automatically, including your IP address, browser type, and pages visited. This information is used for website security and analytics and is not linked to your identity. 

COOKIES 

A cookie is a small piece of data stored on your browser while you visit a website. We use session-only cookies to support your experience on our site — for example, to carry forward information you have entered during an enrollment or inquiry process so you do not have to re-enter it. No personally identifiable information is stored in these cookies. Session cookies expire and are deleted from your browser when you close your browser or end your session. If you return to our site in a new session, a new cookie will be issued and your previous visit will not be recognized. 

GOOGLE RECAPTCHA 

This site is protected by Google reCAPTCHA v3 to help prevent spam and abuse. reCAPTCHA analyzes website interactions — such as mouse movements, time on site, and behavior patterns — to determine whether a user is human or automated. By using this website, you acknowledge that your interactions are subject to Google’s data processing for security purposes. Google’s data collection through reCAPTCHA is governed by Google’s Privacy Policy (policies.google.com/privacy). We do not receive or store the data collected by reCAPTCHA. 

HOW WE USE YOUR INFORMATION 

We use the information collected through this website to: 

• Respond to inquiries and connect visitors with our services; 

• Support the security and functionality of our website; 

• Comply with legal and regulatory obligations; and 

• Send service-related communications to current clients. 

We will not sell, disseminate, trade, transfer, share, lease, or rent any personally identifiable information to any third party not specifically authorized by you, except as described in this policy or as required by law. 

THIRD-PARTY LINKS 

Our website may contain links to third-party websites not controlled by Greenwoods Counseling & Referrals, Inc. These links are provided as a convenience. We are not responsible for the content or privacy practices of third-party websites. This Privacy Policy applies only to information collected on our own website. We encourage you to review the privacy policies of any third-party sites you visit. 

CONNECTICUT DATA PRIVACY ACT — YOUR RIGHTS 

If you are a Connecticut resident, the Connecticut Data Privacy Act (CTDPA) provides you with the following rights regarding your personal data: 

• The right to know whether we are processing your personal data and to access that data; 

• The right to correct inaccuracies in your personal data; 

• The right to delete personal data you have provided or that we have collected about you; 

• The right to opt out of the sale of your personal data (we do not sell personal data); and 

• The right to a copy of your personal data in a portable format. 

To exercise any of these rights, please contact us at the address below. We will respond to verified requests within 45 days, with one 45-day extension permitted where reasonably necessary. 

DATA SECURITY 

We use commercially reasonable safeguards to protect the information collected through this website from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure. If you have reason to believe your information has been compromised, please contact us immediately. 

CHILDREN’S PRIVACY 

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through this website. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it. 

CHANGES TO THIS POLICY 

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify users via a notice on our website. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy. 

CONTACT US 

If you have any questions about this Privacy Policy, your rights, or how we handle your information, please contact us: 

Greenwoods Counseling & Referrals, Inc. 

25 South Street, PO Box 1549 

Litchfield, CT 06759 

(860) 567-4437 

info@greenwoodsreferrals.org